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Listening to customers key

Indiana Data Center stays up to date with training, research

Indiana Data Center

Address: 620 Coliseum Blvd. W.

At a glance: Provides data replication, disaster recovery, off-site storage, cloud and managed services

Employees: 15

Annual revenue: Not disclosed

When was the company founded: 2002

Biggest accomplishment in the past 12 months: In the midst of completing a $1.2 million upgrade to the company’s core infrastructure, including the addition of Cisco’s Nexus 7000 series switches and unified communication servers

What was your biggest mistake in operating this business: In the beginning, not concentrating on the core business of data center services that include disaster recovery and off-site storage

What are the key challenges facing your business or industry: Uncertainty of quality cloud locations and the ability to have personalized service. Cloud computing is the practice of using a network of remote servers hosted on the Internet to store, manage and process data.

What is your strategy for staying ahead of your competition: Listening to customers and continuing education of the company’s workers

What resources have you found most helpful in running a business: Internet research and colleagues in the industry

What are your growth projections for the next five years: Looking to grow at least 25 percent each year

What is one thing about your business that people might not be aware of: The company’s use of interns and college students. Throughout the year, about 30 percent of the staff is college students. Indiana Data Center employs them as a recruiting method. The business also provides Internet services to the city, county and all school districts in Allen County.

If you weren’t running this business, what would you be doing: Likely some other type of business and continuing to volunteer for various community organizations, including Junior Achievement; American Red Cross; and the Boy Scouts of America

Source: Stan Adams, owner and founder Compiled by Paul Wyche of The Journal Gazette Business Spotlight profiles small businesses that are at least three years old and have 100 or fewer employees. To recommend a business, email the name of the company and the name and phone number of a contact person to or fax to 461-8893.

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